intellectual Systems with Applications 38 (2011) 1069610704 Contents lists available at ScienceDirect skilled Systems with Applications journal homepage: www.elsevier.com/locate/eswa Short Survey Empirical subject on in?uence of decisive success factors on ERP lodge precaution on oversight performance in high tech industries in Taiwan Pang-Lo Liu ? Department of Industrial Engineering and Management, Ta-Hwa implant of Technology, No. 1, Dahua Rd., Qionglin Shiang Hsinchu County 307, Taiwan, ROC a r t i c l e i n f o a b s t r a c t The rapid development of education engine room and the emergence of the Internet have created a borderless clientele environs and intensi?ed market competition. Riding on the globalisation trend, high tech companies have been gradually leveraging information technology in order to shorten their manufacturing processes, enhance productivity with spurn cost and prompt delivery to meet the customers needs. To achieve th ese targets and carry war-ridden advantages, companies have been introducing enterprise resource planning (ERP) and knowledge management (KM). This motif ?nds, via books review, that most scholars focus unless on the deployment of ERP systems and improvement of ?ows.

a few(prenominal) have introduced the KM model into ERP systems. This paper collated the literature pertinent to ERP and KM and integrates the ?ndings to introduce the ERP KM concept. The most important amour is to establish a exposit introduction plan and a prior understanding of the critical success factors (CSFs) for ERP KM introduction. This paper summarizes the CSFs for ERP KM introduction via literature review a nd examines the in?uence of these CSFs on ma! nagement performance. A questionnaire thought is conducted to collect the relevant information and SPSS 10.0 (statistics software) is run for statistical and quintuple regression analyses. Among these CSFs, support from cured managers, corporate vision, reengineering of corporate ?ows and...If you pauperization to get a replete essay, order it on our website:
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